One well timed ALERT, with instant response, can save a LIFE!
Total peace of mind with the press of a button 24/7 365 days per year
Life Alert is the ONLY service of its kind that includes both Medical and Security Services:
(All included in the monthly Subscription)
The Life Alert solution provides members access to the largest National network of organisations, each one experts in their fields across all services. With a 24 hour dedicated emergency services the control room will call you on your device to determine the type of emergency and will dispatch the relevant emergency service to your exact location. Life Alert works on most GSM networks across South Africa.
As a member of the Life Alert emergency product you will have access to the largest fleet of ambulances and helicopters, including, but not limited to Netcare 911 and ER24. You will also have access to the EVAC24 call centre which will dispatch the closest ambulance/helicopter to take you to the most appropriate hospital to meet your needs.
This is only a summary, please refer to the policy wording for a full explanation of all benefits
THIS IS NOT A MEDICAL AID
Promoting Safety through effective locate, secure and protect technologies.
Stand Alone Panic Button
Compact Design - small and portable enough to be carried on the body, or in a bag.
You are instantly located and tracked via your GPS co-ordinates.
Emergency Medical Transportation and Evacuation as well as Guaranteed Acceptance into hospital.
Panic Button on Phone App
App with panic button on phone with additional features
Roaming Sim Card
The device works anywhere a Vodacom cellphone network is available.
Always-On Control Room
The control room is manned and ready to assist 24/7 365 days per year.
6-day battery life and easy to use magnetic charger. Low-Battery notifications options.
Two-way Talk & Listen In
Two-way talk mode for control room assistance via the panic button.
Dust and Water Resistant
Button safe to use in most areas
Purchase Device and Subscribe:
Terms and Conditions applies
How it works:
Press Panic button on Smartphone (App)
Press the Panic button on your Smartphone App in case of Emergency
Press Panic button
Press the Panic button of your device in case of Emergency
The panic app or device works anywhere a cellphone network is available
You are instantly located and tracked via your GPS co-ordinates. At the same time your closest responders are notiﬁed to stand by
Control Room calls you
The control room calls you on your cell phone or panic button to determine your emergency and dispatches either or both services: (Security or Medical Services)
Control Room calls response team
At the same time the Call Centre will also communicate all the necessary personal information of the person in need to the response team
In case of Medical Emergency Transportation and Evacuation as well as Guaranteed Acceptance into hospital (mostly private hospitals)
Closest Security Services dispatched to your location
Our portable remote panic protection service is ideally suited to:
RSA Citizens /International Travellers
Medical Services & Paramedics
Sports Men and Women
… businesses and individuals seeking peace of mind through the protection of self, loved ones and property!
How does Life Alert Work?
Life Alert works on a very basic principle. The app has one sole purpose, to activate a panic when the user feels threatened. This panic can be activated from a variety of sources, the app itself or a Life Alert standalone panic button/ -device.
As soon as the panic has been activated the panic will be sent to the following:
- The five nearest responders
- Life Alert’s Centralized control room
- All the security Partner’s Control rooms in the area
This ensures that Life Alert informs all relevant parties and has multiple fail overs for the protection of our clients.
All control room staff and responders are registered with PSIRA and vetted before they are allowed to participate on Life Alert. Life Alert also requires random drug tests on all parties involved for partners to be compliant with the response contract.
Why is Life Alert Different?
Life Alert is the first in the industry with a few unique positions in terms of approach and technology:
- Life Alert is the first Neutral security solution in SA
- Life Alert is the first Mobile panic button that offers a wireless button (for when you cannot access your phone) as well as extendibility to wearables.
- Life Alert is the first panic button that automatically dispatches responders based on an algorithm that calculates who the best positioned responder is.
Administered by: Loyalty Life Management Services (Pty) Ltd, an Authorised Financial Services Provider FSP 46160
Underwritten by: African Unity Life Limited, an Authorised Financial Services Provider FSP8447